Our Privacy Policy, because you should know
Tekie collects personal information when you register with us, when you use our products or services, when you visit Tekie.com pages and the pages of certain partners. When you register we ask for information such as your name, address, phone number, email address, and company information. When you register with Tekie and sign in to our services, you are not anonymous to us.
Tekie collects information about your transactions with us and with some of our business partners.
Tekie uses information for the following general purposes: to customize content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
Tekie does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Fused Fiber Co or Tekie LLC Terms of Use, or as otherwise required by law.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Email and Text Message Communications
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.
Billing information and Credit Cards
Tekie may store your payment card information in a secure environment at your discretion. If you make a payment in our client portal, you can choose to have the system store your credit card information. This feature is completely optional and is there for your convenience. All stored credit card information is encrypted and held in a secure environment.
Changes to our Privacy Policy
Tekie may update this policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Tekie account or by placing an update on this webpage.
Refund & Fulfillment Policy
Tekie will charge for services at the agreed upon rate after services are rendered. All services are non-refundable.
Contact Information
If you have any questions about this policy or our privacy practices, please contact us at 1-800-598-3543.