EMERGENCY IT SUPPORT SPOKANE
Tekie specializes in Emergency IT Support in Spokane. On-Site or Remotely, Tekie can dispatch a qualified technician to get your business up and running in now time. Whether it be a networking issue, a desktop issue or software issue, Tekie can help you right now.
Tekie can help you or your employees with your technology related issues without the need for costly dispatch fees. Our Technicians are qualified to assist you with many different issues all with the click of a button.
IT CONSULTING & IT SERVICES
Need help planning and executing your next office build-out or upgrade? Tekie is standing by to help design, implement and support your technological needs. From Fiber and Coaxial internet, to replacing desktop and laptop computers, Tekie is ready to assist you and your business at cost-effective prices.
MANAGED IT SERVICES
With TekWatch, Tekie can make sure your systems are functioning as expected. From Managed Networking and Wireless Internet to LoT and Digital Advertising, Tekie has the know-how to accomplish your goals.
VoIP SERVICE SPOKANE
Tekie Voice is Spokane's Leading VoIP Provider. With affordable monthly pricing and fully geo-redundant technology, never miss a call again. Work from any device, anywhere you have internet. Tekie Voice can work with most major existing VoIP equipment or right on your Android and Apple devices.
Leveraging a IT Support partner like Tekie allows your Spokane Small Business operate with low overhead. We work with you to ensure your business runs as fast and as frequent as you. From Work-from-Home solutions, to multi-location offices, Tekie has seen it all. We work to ensure you don't have to worry about IT issues. Call Tekie today to discuss how we can help you with your Spokane IT Support needs.
Tekie was born in New York City and operates in all over the country. With Clients in New York City, Detroit, San Francisco and Miami, we have the nationwide reach you need. Our Team is ready to tackle all of your Spokane IT Support needs with technicians available with a simple Click or Call. Have employees in Spokane and elsewhere? Tekie can support you wherever you and your employees reside. No longer are you stuck in an office. Allow your employees to Work from Home while Tekie ensures your endpoints are secure and protected.
Tekie works on a per device/user monthly price that grows with your business. With no long term commitments, customers choose and stay with Tekie because there are never any hidden fees or "surprise bills". You know what to expect every month from Tekie's Spokane IT Support. Additionally, Tekie partners with the industries leaders and rolls their features into your business seamlessly with a single bill. From Email Hosting to VoIP Service, Tekie makes it easy to know what to expect.
Depend on Tekie to make sure your business is utilizing the technology you need. Tekie is a Preferred partner with many services including Internet Providers, Networking Solutions, Endpoint Security and most of all, Workstation Devices. We work hard to partner with the best providers to ensure your business complies with industry standard Compliance and Regulators. Tekie proudly provides Spokane IT Support for any industry and ensures you are compliant.
The biggest downfall of our competitors is that when you call for support, you speak to a different person every time. Our Team of Technicians build a relationship with you and your employees and you'll never feel like "just another call." Our Dedicated Account Managers and Technicians are specifically assigned to your account to better serve your business. Whether you are a Doctor's office or a Lawn Care Service, Tekie makes sure your Spokane IT Support needs are met. Your Technician continually works with your business to make sure you have the best technology for your business needs. We understand Spokane IT Support so you don't have to.
Tekie has been in business since 2013. Our company started supporting companies in the New York area. Since then, we have opened additional offices in New Jersey, Detroit, and San Francisco. With the level of service Tekie is able to offer, along with the price points we are able to offer those services, there is no reason why every company cannot have their own IT team.
For managed clients, our Emergency IT Support Services are guaranteed for on-site arrival within 2 hours. Our remote support services for managed clients have an SLA of 15 minutes. For non-managed clients, Tekie will do our best to arrive on-site in a timely manner to provide our Spokane IT Services.
Some of the IT Services we provide to the Spokane area include our On-Site Tech Support, Remote Support, Managed IT Services and VoIP Telephone Service. Our technicians and account managers understand that the needs of every client differs.
We recommend most clients subscribe to our Managed IT Services due to the proactive nature in which service is rendered. However, for very small offices a block of hours monthly will help ensure your technology is serviced properly, and that we are on-call in case of an emergency.
Tekies's IT Services in Spokane are designed to keep your office running under optimal conditions.
It depends on how involved Tekie will be with your business. If you are looking for one-time IT Support in Spokane, Tekie can assist at our standard non-managed rate of $225 per hour. Our managed services typically make most sense for business in Spokane. As with your managed services, your Tekie services are all inclusive and there are no surprise charges. Our managed services are billed at a monthly rate per employee. Contact us today so we can get you a custom quote!
Tekie uses a software called RMM. This RMM software automatically monitors your business IT systems and checks for faults, 24/7/365. If a fault is found that cannot be automatically resolved, a ticket is open for intervention by a New York IT Support technician. We also use ESET to provide security protection, and of course, this is tied into our RMM so if a virus or possible infection is found – a ticket is opened immediately.
Tekie is committed to ensuring our managed services clients are taken care of quickly. For emergency issues, a Tekie rep will reach out to you within 15 minutes of a ticket being opened. If an on-site intervention is needed, expect somebody at your doorstep within 3 hours during business hours. For routine tech support requests, Tekie will schedule this at your convenience.
Absolutely. While we are based in New York City, we have on-site technicians across the country. While all remote requests will be handled out of our Newark call center, our on-site network bridges the gap to ensure that we are properly supporting all of your locations.