EMERGENCY TECH SUPPORT DETROIT
Need help right away? We understand that some issues just cannot wait. Give us a call and we can have a technician out right away. Same day service available.
Most issues do not require an on-site professional. Contact us to find out if you can take advantage of our remote support options. In most cases, a professional can provide remote IT Backing within 15 minutes of your call.
Have a special project or event coming up? Tekie has the best Detroit IT Consultants in the business, and will take care of your networking, software, or hardware project so you don’t need to worry about it.
MANAGED IT SERVICES DETROIT
Take the hassle and expense out of managing your own network and leave it to the pros. Tekie can provide Fully Managed IT Services and take care of all your technology related needs.
VoIP SERVICE DETROIT
Need Business VoIP Service? Tekie Voice provides robust features with Phone Service available on any device. Internal and Customer Messaging via Text and Picture Messaging and Call Center features all for a low monthly price.
You work in the motor city, and so do we. Tekie has provided Detroit IT Assistance since 2013, with the client constantly at the forefront. Tekie also has workplaces in New York City and San Francisco. Tekie can supply Managed IT for firms with offices all over the world. Whether you are seeking recurring services or a one-off IT Support request, give us a telephone call.
Tekie will handle every one of your IT needs. This suggests we will be your one-stop shop, setting up, securing, and managing your customized IT service. We take a proactive strategy to our technical support services applying technology remedies as your company has the demand for them. The best part is? You can focus on growing your business while we handle your office IT support innovations.
Tekie intends to deliver your organization's best worthwhile, ensuring that we are not reducing edges. Besides, you must ensure that your workplace technology is constantly as secure, dependable, and redundant. So how can we offer our IT solutions at the best value? We automate lots of things, which allows our professionals to focus on tickets that are opened. Tickets can be opened in several ways; our computerized system is the most common technique. If our monitoring solutions detect a fault, a ticket is opened if it can not be automatically solved. The other most typical ticket entrance method is by a client. So when you need IT help, we are there for you. We intend to offer cost-effective IT Support in Detroit by charging our clients a flat monthly rate based on the number of workers. Nobody appreciates receiving surprise bills!
A lot of our competitors are stagnant. Once they get your solution configured, they tend to let it sit until a client decides they want to change their system. With Tekie, we are always on the cutting edge of organizational innovation. Nevertheless, things are constantly altering, and new technology is introduced every day. We continually evaluate our retained customers when new services and products are released. Naturally, brand-new modern technology frequently makes daily procedures easier for the business owner. Our objective is not just to guarantee your organization's technology is updated correctly and redundant but to execute new tech as it is released. This commitment will certainly not just keep your service running but will likewise help your organization grow. This is why Tekie gives the best Detroit IT Support.
While several Tekie employees may assist with your service, you will be assigned a specialized account supervisor. Your Tekie account manager is devoted to ensuring that Tekie is constantly managing all your tech requirements, and that we are budget-friendly, thereby helping your business grow. This account manager will be available as required to review new innovations, implement new services, and ensure your existing technology assistance remedy is working effectively for your company. Simply one more reason Tekie provides the best Detroit IT Assistance.
You live or work in motown. Our business started in the big apple, and expanded throughout the United States. Our managed IT clients are given devoted solution level agreements. Implying if you have a computer emergency in your office, our tech support professionals will undoubtedly go to your workplace on-site within 2 hrs.
For remote service, solutions are supplied within 15 minutes for emergency problems. Our team members have remained in the market for some time. All workers are trained on numerous software program's. Since our customer base is so varied, all our on-site and remote team are well outfitted for any work. We have Level I, II, and III professionals available to be dispatched for any operation in Detroit.
There is no cookie-cutter solution when it concerns infotech as well as business. The answer that Tekie will certainly provide depends on how your service functions. One of our professionals can consult with your team and review exactly how you presently run. Our service recommendation will be customized depending on the details of applications you utilize, which technology stack you are running, and what industry you operate in.
Certainly, Tekie will undoubtedly make referrals to improve your team's productivity and help your profits. We will certainly try to find expense effectiveness. However, most importantly, we will ensure your services delivered are reliable, redundant, and secure.
Tekie will certainly send off a specialist to your area at your request. Unfortunately, our one-time clients are subject to availability. We will do our most to aid in your company's time of demand. So don't wait; give us a phone call today so we can get your business back up and running.
It depends on how involved Tekie will be with your business. If you are looking for one-time IT Support in NYC, Tekie can assist at our standard non-managed rate of $155 per hour. Our managed services typically make most sense for business in New York. As with your managed services, your Tekie services are all inclusive and there are no surprise charges. Our managed services are billed at a monthly rate per employee. Contact us today so we can get you a custom quote!
Tekie uses a software called RMM. This RMM software automatically monitors your business IT systems and checks for faults, 24/7/365. If a fault is found that cannot be automatically resolved, a ticket is open for intervention by a New York IT Support technician. We also use ESET to provide security protection, and of course, this is tied into our RMM so if a virus or possible infection is found – a ticket is opened immediately.
Tekie is committed to ensuring our managed services clients are taken care of quickly. For emergency issues, a Tekie rep will reach out to you within 15 minutes of a ticket being opened. If an on-site intervention is needed, expect somebody at your doorstep within 3 hours during business hours. For routine tech support requests, Tekie will schedule this at your convenience.
Absolutely. While we are based in New York City, we have on-site technicians across the country. While all remote requests will be handled out of our Newark call center, our on-site network bridges the gap to ensure that we are properly supporting all of your locations.