SERVICES THAT TEKIE PROVIDES
EMERGENCY SERVICE NEW YORK CITY
Need help right away? We understand that some issues just cannot wait. Give us a call and we can have a technician out right away. Same day service available.
REMOTE SUPPORT
Most issues do not require an on-site professional. Contact us to find out if you can take advantage of our remote support options. In most cases, a professional can provide remote IT Backing within 15 minutes of your call.
CONSULTING
Have a special project or event coming up? Tekie has the best IT Consultants in the business, and will take care of your networking, software, or hardware project so you don’t need to worry about it.
MANAGED IT SERVICES
Take the hassle and expense out of managing your own network and leave it to the pros. Tekie can provide Fully Managed IT Services and take care of all your technology related needs.
VoIP SERVICE NYC
Need Business VoIP Service? Tekie Voice provides robust features with Phone Service available on any device. Internal and Customer Messaging via Text and Picture Messaging and Call Center features all for a low monthly price.
Tech Support and Managed IT Services in New York
You work in the city that never sleeps, and expect a team that does the same. Tekie has provided NYC IT Support since 2013, and has always kept the customer in mind. Tekie also has experience working with companies in different areas across the world. Tekie can provide Managed IT Services for companies with offices all over the globe. Although our office may be in the New York area, our reach is worldwide. Whether you are looking for managed services, or a one-time visit, give us a call today so we can send a qualified professional your way.
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Contact Us Now For Short Term Or Long Term IT Services.
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Local Businesses Rely On Our NYC IT Support Service
WHY CHOOSE TEKIE ?
We will handle all your tech needs
Tekie will be your company’s IT department. This means Tekie will monitor all the technology in your office and ensure everything is up to date, secure, and reliable. We also use integrated security monitoring, which means most virus infections and network intrusions are prevented before they even happen. Tekie will also work with you and proactively recommend and implement new technology solutions as your business has the need for them. The best part is? You will be able to focus on growing your business while we deal with your office technology.
We are affordable
Tekie aims to deliver the best value for your business while ensuring that we are not cutting corners. After all, you need to ensure that your office technology is always up to date, secure, reliable, and redundant. So how are we able to offer our IT services at the best value? We automate many things, which allow our technicians to focus on faults or tickets that are opened. Tickets can be opened in many ways, one of the most common methods is by our automated system. If our monitoring services detect a fault, a ticket is opened if it cannot be automatically resolved. The other most common ticket entry method is by a client. So when you need IT help, we are there for you. We aim to provide affordable IT Support in New York, and this is accomplished by charging our clients a flat monthly rate based on number of employees. Because nobody wants to receive surprise bills!
We will help your business grow through technology
A lot of our competition is stagnant. Once they get your solution setup, they tend to let it sit until a client decides they want to make changes to their system. With Tekie, we are always on the cutting edge of business technology. After all, things are always changing, new technology is introduced every day. When new products and services are released, we are always evaluating to make recommendations to our managed clients. Of course, new technology often makes day-to-day operations easier for the business owner. Our goal is not only to ensure your business technology is properly updated, secured, reliable and redundant, but also to implement new tech as it is rolled out. This commitment will not only keep your business running but will also help your business grow. And this is why Tekie provides the best New York IT Support.
You'll work one on one with a dedicated account manager
While it is possible your business may be working with several Tekie support representatives, you will be assigned a dedicated account manager. Your Tekie account manager is committed to ensuring that Tekie is constantly handling all your tech needs, that we are affordable, and that we are helping your business grow. This account manager will be available as needed to discuss new technology, implement new solutions, and ensure your existing tech support solution is working properly for your business. Just another reason why Tekie provides the best NYC IT Support.
Prevent IT Issues From Affecting Your Bottom Line With Our NYC IT Support services
Expedite ticket resolution and get back to work with our IT support in New York City.
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PRICING
Basic
$89/
month
Pro
$119/
month
Pro Plus
$139/
month
NEED TECH SUPPORT IN NEW YORK?
You live or work in the city that never sleeps. Our business also started in the big apple. Tekie understands that businesses in New York cannot afford downtime. Our managed IT clients are offered dedicated service level agreements. Meaning if you have a computer emergency in your office, our tech support professionals will be at your office on-site within 2 hours.
For remote service, services are delivered within 15 minutes for emergency issues. Our staff members have been in the industry for a while. All employees are trained on multiple different software's. Since our client base is so diverse, all of our on-site and remote staff are well equipped for any job. Of course, we have Level I, II, and III technicians available to be dispatched for any work in New York.
HOW CAN TEKIE HELP MY BUSINESS?
There is no cookie cutter solution when it comes to information technology and business. The solution that Tekie will offer depends on how your business functions. One of our experts can meet with your team and discuss how you currently operate. Our final solution will be tailored depending on the specific applications you use, which tech stack you are running, and of course what industry you are in.
Of course, Tekie will make recommendations to improve your staff's productivity and even help your bottom line. We will look for cost efficiencies. But most importantly, we will ensure your technology is reliable, redundant, and secure.
WHAT IF I JUST NEED HELP
ONE TIME?
Some clients aren't quite ready to jump into a managed service agreement just yet. And that is fine. Tekie will dispatch a technician to your location at your request. Of course, one time service calls are subject to availability and our team is not always available to assist non-managed clients.
Of course, we will do our best to help in your business time of need. So don't wait, give us a call today so we can get your business back up and running - or that project completed.
Offering on-site services to:
- Manhattan
- Queens
- Brooklyn
- The Bronx
- Staten Island
- Nassau County
- Suffolk County
- Town of Hempstead
- Town of Babylon
- Town of North Hempstead
- Town of Brookhaven
- Town of Oyster Bay
- Town of East Hampton
- Town of Huntington
- Town of Islip
- Town of Riverhead
- Town of Shelter Island
- Town of Smithtown
- Town of Southampton
- Town of Southold
FREQUENTLY ASKED QUESTIONS
It depends on how involved Tekie will be with your business. If you are looking for one-time IT Support in NYC, Tekie can assist at our standard non-managed rate of $155 per hour.
Tekie uses a software called RMM. This RMM software automatically monitors your business IT systems and checks for faults, 24/7/365. If a fault is found that cannot be automatically resolved, a ticket is open for intervention by a New York IT Support technician.
Tekie is committed to ensuring our managed services clients are taken care of quickly. For emergency issues, a Tekie rep will reach out to you within 15 minutes of a ticket being opened.
Absolutely. While we are based in New York City, we have on-site technicians across the country. While all remote requests will be handled out of our Newark call center,