1. Returns on tangible items
We only offer refunds on defective products. If you receive a defective item, please contact us at 212-255-7499 with details of the product and the defect. Defective products can be returned within 7 days.
You can send the item you consider defective to:
244 Fifth Ave, Suite 2475
New York, NY 10001
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within 7 days, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Sales receipt is required in order to return defective items.
2. Refunds on services
All services offered by Tekie are non-refundable.